Privacy Policy

Personal Information

• Contact Information: Name, email address, phone number, mailing address
• Educational Background: Previous education, work experience, technical skills
• Payment Information: Credit card details, billing address (processed securely by third-party providers)
• Course Progress: Assignment submissions, grades, participation records

Technical Information

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on site, click patterns
• Cookies: Preference settings, authentication tokens, analytics data
• Learning Analytics: Course interaction patterns, completion rates, performance metrics

Educational Services

• Provide access to course materials and learning platform
• Track progress and provide personalized feedback
• Connect you with instructors and mentors
• Issue certificates and maintain academic records

Communication

• Send course updates and important announcements
• Provide customer support and technical assistance
• Share career opportunities and job placement services
• Send marketing communications (with your consent)

Service Improvement

• Analyze usage patterns to improve course content
• Conduct research on learning effectiveness
• Develop new features and services
• Ensure website security and prevent fraud

We Share Information With:

• Service Providers: Payment processors, email services, analytics platforms
• Educational Partners: Industry mentors, guest instructors (limited information only)
• Career Services: Hiring partners for job placement (with your explicit consent)
• Legal Requirements: When required by law or to protect our rights

We Never Sell Your Data

NeuralPath does not sell, rent, or trade your personal information to third parties for marketing purposes.

Security Measures

• SSL encryption for all data transmission
• Regular security audits and vulnerability assessments
• Restricted access to personal information on need-to-know basis
• Secure data centers with physical and digital protections

Data Breach Response

• Immediate containment and assessment procedures
• Notification to affected users within 72 hours
• Coordination with law enforcement when appropriate
• Transparent reporting of incidents and remediation efforts

Access and Control

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a structured, machine-readable format

Communication Preferences

• Unsubscribe from marketing emails at any time
• Adjust notification preferences in your account settings
• Opt out of non-essential communications
• Control cookie preferences through browser settings

Types of Cookies

• Essential Cookies: Required for website functionality and security
• Analytics Cookies: Help us understand how you use our website
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Deliver relevant advertisements and content

Cookie Management

You can control cookie settings through our cookie preference center or your browser settings. Note that disabling certain cookies may affect website functionality.

Retention Periods

• Account Information: Maintained while account is active plus 7 years
• Course Records: Retained for 10 years for certification purposes
• Marketing Data: Deleted within 2 years of last interaction
• Technical Logs: Automatically deleted after 12 months

Deletion Process

When data is no longer needed, it is securely deleted using industry-standard methods to prevent recovery.

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected and how it's used
• Right to delete personal information (with certain exceptions)
• Right to opt out of sale of personal information
• Right to non-discrimination for exercising these rights

If you are located in the European Economic Area, you have rights under the General Data Protection Regulation:

• Right of access to your personal information
• Right to rectification of inaccurate data
• Right to erasure in certain circumstances
• Right to restrict processing
• Right to data portability
• Right to object to processing